All Systems Operational

US Region - Production Environment Operational
90 days ago
99.99 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital FDA Gateway ? Operational
90 days ago
99.95 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
US Region - UAT Environment Operational
90 days ago
99.98 % uptime
Today
TrackWise Digital ? Operational
90 days ago
99.9 % uptime
Today
TrackWise Digital FDA Gateway ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
EU Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
EU Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
CA Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
CA Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
US Region - Beta Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance - TWD Complaints FDA Integration Apr 11, 2025 12:00 - Apr 15, 2025 12:00 EDT

The FDA has finalized their timeline for moving to their NextGen Submission Gateway. As a result, all electronic submissions through the gateway will begin flowing through the new gateway on April 15, 2025 following a brief pause in submissions. Honeywell will take additional steps to ensure the NextGen Submission Gateway is operating properly by extending the downtime. The detailed schedule can be found below. Following the maintenance window, Honeywell will closely monitor submissions to ensure there are no issues.

Schedule:
Start: April 11, 2025 at 12:00 PM EDT
End: April 15, 2025 at 12:00 PM EDT

Duration: 
96 hours (4 days)

Service Availability:
TWD Complaints integration with the FDA will be unavailable. All other TWD services will remain operational.

Customer Action:
Please refrain from EMDR submissions during this maintenance window.

Notes:
Please work with your Customer Success Manager if you have any questions or concerns regarding this maintenance activity.

Posted on Mar 28, 2025 - 08:33 EDT

Spring 25 - EU UAT Deployment Apr 17, 2025 05:00-17:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 2025 - 12:33 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 22, 2025 - 12:05 EST

Spring 25 - CA UAT Deployment Apr 18, 2025 00:00-12:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 2025 - 12:34 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 22, 2025 - 12:07 EST

Spring 25 - NA UAT Deployment Apr 21, 2025 05:00-17:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 2025 - 12:36 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 22, 2025 - 12:07 EST

CSP Spring 25 (FDAG) - UAT Deployment Apr 22, 2025 01:00-04:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 22, 2025 - 12:04 EST

Spring 25 - CA Production Deployment Apr 23, 2025 20:00 - Apr 24, 2025 08:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 22, 2025 - 12:09 EST

Spring 25 - EU Production Deployment Apr 25, 2025 13:00 - Apr 26, 2025 01:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 22, 2025 - 12:10 EST

Spring 25 - NA Production Deployment Apr 27, 2025 08:00-20:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 22, 2025 - 12:11 EST

Spring 25 (FDAG) - Production Deployment Apr 28, 2025 01:00-04:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 22, 2025 - 12:11 EST

Spring 25 - BETA Deployment Apr 29, 2025 08:00-20:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 2025 - 12:41 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 2025 - 12:40 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 22, 2025 - 12:08 EST
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025
Completed - The scheduled maintenance has been completed.
Mar 30, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 08:00 EDT
Scheduled - Our NA Production environment requires 4 hours of maintenance at this time. TWD rendition services will not be available.
Mar 25, 12:21 EDT
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.