All Systems Operational
Uptime over the past 90 days. View historical uptime.
US Region - Production Environment Operational
90 days ago
99.75 % uptime
Today
TrackWise Digital ? Operational
90 days ago
99.04 % uptime
Today
TrackWise Digital FDA Gateway ? Operational
90 days ago
99.73 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
US Region - UAT Environment Operational
90 days ago
99.79 % uptime
Today
TrackWise Digital ? Operational
90 days ago
98.95 % uptime
Today
TrackWise Digital FDA Gateway ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
EU Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
EU Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
CA Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
CA Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
US Region - Beta Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
CSP Winter 25 CA UAT Deployment Nov 21, 2024 08:00-17:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:19 EDT
CSP Winter 25 EU UAT Deployment Nov 22, 2024 08:00-17:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:20 EDT
CSP Winter 25 NA UAT Deployment Nov 25, 2024 08:00-17:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:21 EDT
CSP Winter 25 (FDAG) NA UAT Deployment Nov 26, 2024 01:00-04:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:21 EDT
CSP Winter 25 CA Production Deployment Dec 12, 2024 00:00-09:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:22 EDT
CSP Winter 25 EU Production Deployment Dec 13, 2024 13:00-22:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:23 EDT
CSP Winter 25 NA Production Deployment Dec 15, 2024 08:00-17:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:24 EDT
CSP Winter 25 (FDAG) NA Production Deployment Dec 16, 2024 01:00-04:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 13:24 EDT
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
FDA ESG is currently experiencing issues sending Acknowledgements
Resolved - ESG has confirmed that the issue is resolved at 5:23PM EST. ESG is working on sending Acknowledgements, all Acknowledgements will be sent by 8PM EST.
Nov 18, 18:09 EST
Identified - Please be advised that FDA ESG is currently experiencing technical issues sending Acknowledgements due to FDA wide network issues. This issue began at 3:53 PM EST. ESG is able to receive and process submissions - please do not resend submissions. Acknowledgements will be sent once the network issue is resolved.
Nov 18, 17:17 EST
Nov 17, 2024
Salesforce SBX/PROD Orgs Down for multiple customers || Error: Bad message 400
Resolved - The Salesforce Technology team successfully implemented the fix, resolving the issue across all impacted instances.
Nov 17, 20:50 EST
Update - Salesforce is continuing to investigate the issue, we are continuing to monitor the Salesforce investigation and updates will be provided as soon as available.
Nov 15, 19:07 EST
Update - There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We are continuing to monitor the Salesforce investigation and updates will be provided as soon as available.
Nov 15, 14:55 EST
Monitoring - Salesforce is now rolling back the changes they made in their system and are seeing some positive results. Affected customers should begin to see improved performance and able to access TWD
Nov 15, 07:43 EST
Update - Salesforce is currently investigating the issue.

For more details, please visit: the Salesforce Status Page

https://status.salesforce.com/generalmessages/1476
Nov 15, 06:28 EST
Identified - Issue: On November 15, 2024, Honeywell identified a service disruption in Salesforce affecting multiple instances. This disruption resulted in users encountering a 404 error when attempting to log in to TWD.

Impact: During this period, customers were unable to access Salesforce services. Multiple Salesforce teams are actively investigating the cause and exploring various solutions to resolve the issue.

For more details, please visit: the Salesforce Status Page

https://status.salesforce.com/generalmessages/1476
Nov 15, 02:39 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
FDA ESG is currently experiencing issues sending Acknowledgements
Resolved - Issue has been resolved from ESG. ESG is working on sending backed up Acknowledgements. All Acknowledgements are expected be received by 4PM EST
Nov 12, 12:00 EST
Identified - Update : We are additionally investigating connectivity issues related to submissions.
Nov 12, 10:47 EST
Update - We are continuing to monitor for any further issues.
Nov 12, 10:43 EST
Update - Please be advised that FDA ESG is currently experiencing issues sending Acknowledgements and creating helpdesk tickets due to network issue. This issue began at 5:19am EST on 11/12/24. ESG is able to receive and process submissions - please do not resend submissions. Acknowledgements will be sent once the network issue is resolved.
Nov 12, 10:33 EST
Update - We are continuing to monitor for any further issues.
Nov 12, 10:30 EST
Monitoring - We are working with ESG Team to receive the ACK for the impacted EMDR.
Nov 11, 13:07 EST
Investigating - We are currently investigating an possible ESG outage over the past weekend. Please note that we will provide updates as available.
Nov 11, 09:51 EST
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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