In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 01, 2023 - 09:30 EDT
Scheduled - There will be an operational change to upgrade EKS from 1.23 to 1.26.

Date: 10/1/2023
Time: 9:30AM EDT
Duration: 3 hours

We do not expect any outages or impacts to customers during this time.

US Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital
Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital FDA Gateway
Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services
Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services
Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite
Operational
90 days ago
100.0 % uptime
Today
US Region - UAT Environment Under Maintenance
90 days ago
100.0 % uptime
Today
TrackWise Digital
Under Maintenance
90 days ago
100.0 % uptime
Today
TrackWise Digital FDA Gateway
Under Maintenance
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services
Under Maintenance
90 days ago
100.0 % uptime
Today
QualityWise.ai Services
Under Maintenance
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite
Operational
90 days ago
100.0 % uptime
Today
EU Region - Production Environment Operational
90 days ago
99.97 % uptime
Today
TrackWise Digital
Operational
90 days ago
99.94 % uptime
Today
Honeywell Life Sciences Applications Suite
Operational
90 days ago
100.0 % uptime
Today
EU Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital
Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite
Operational
90 days ago
100.0 % uptime
Today
CA Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital
Operational
90 days ago
100.0 % uptime
Today
CA Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital
Operational
90 days ago
100.0 % uptime
Today
US Region - Beta Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital
Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services
Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services
Operational
90 days ago
100.0 % uptime
Today
Honeywell Life Sciences Applications Suite
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
There will be an operational change to upgrade EKS from 1.23 to 1.26.

Date: 10/5/2023
Time: 5:00AM EDT
Duration: 3 hours

We do not expect any outages or impacts to customers during this time.

Posted on Sep 06, 2023 - 10:39 EDT
There will be an operational change to upgrade EKS from 1.23 to 1.26.

Date: 10/6/2023
Time: 1:30PM EDT
Duration: 3 hours

We do not expect any outages or impacts to customers during this time.

Posted on Sep 06, 2023 - 10:40 EDT
There will be an operational change to upgrade EKS from 1.23 to 1.26.

Date: 10/8/2023
Time: 9:30AM EDT
Duration: 3 hours

We do not expect any outages or impacts to customers during this time.

Posted on Sep 06, 2023 - 10:41 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 27, 2023 - 12:16 EDT
Scheduled - SUMMARY:
Cloud Services Platform (CSP) UAT Environment NA Region is scheduled to be upgraded with the Summer 23 MR1 as part of Config Migrator Summer 23 release.

VERSION:
CSP Summer 23 MR1

SCHEDULE:
Starting: October 20, 2023 13:00 EDT
Duration: 5 hours

SERVICE AVAILABILITY:
CSP Services will not be available during this period.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com

Sep 27, 2023 - 12:14 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 27, 2023 - 12:41 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 27, 2023 - 12:39 EDT
Scheduled - SUMMARY:
Cloud Services Platform (CSP) Production Environment NA Region is scheduled to be upgraded with the Summer 23 MR1 as part of Config Migrator Summer 23 release.

VERSION:
CSP Summer 23 MR1

SCHEDULE:
Starting: October 22, 2023 08:00 EDT
Duration: 5 hours

SERVICE AVAILABILITY:
CSP Services will not be available during this period.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com

Sep 27, 2023 - 12:15 EDT
Past Incidents
Oct 1, 2023

Unresolved incident: Operational Change - EKS 1.26 Upgrade UAT NA Region.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Completed - The scheduled maintenance has been completed.
Sep 29, 18:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 13:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 6, 12:05 EDT
Scheduled - There will be an operational change to upgrade EKS from 1.23 to 1.26.

Date: 9/29/2023
Time: 1:30PM EDT
Duration: 3 hours

We do not expect any outages or impacts to customers during this time.

Sep 6, 10:35 EDT
Sep 28, 2023
Completed - The scheduled maintenance has been completed.
Sep 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:00 EDT
Scheduled - There will be an operational change to upgrade EKS from 1.23 to 1.26.

Date: 9/28/2023
Time: 5:00AM EDT
Duration: 3 hours

We do not expect any outages or impacts to customers during this time.

Sep 6, 10:34 EDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023
Resolved - Moving to resolved - this was not a production outage. No operational issues found.
Sep 17, 14:24 EDT
Update - We are continuing to investigate this issue.
Sep 17, 14:21 EDT
Investigating - We are currently investigating issues with DMS renditions and printing within the EU region, production environment.
Sep 17, 13:16 EDT