All Systems Operational
Uptime over the past 90 days. View historical uptime.
US Region - Production Environment Operational
90 days ago
99.99 % uptime
Today
TrackWise Digital ? Operational
90 days ago
99.97 % uptime
Today
TrackWise Digital FDA Gateway ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
US Region - UAT Environment Operational
90 days ago
99.99 % uptime
Today
TrackWise Digital ? Operational
90 days ago
99.97 % uptime
Today
TrackWise Digital FDA Gateway ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
EU Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
EU Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
CA Region - Production Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
CA Region - UAT Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
US Region - Beta Environment Operational
90 days ago
100.0 % uptime
Today
TrackWise Digital ? Operational
90 days ago
100.0 % uptime
Today
TrackWise Hybrid Integration Services ? Operational
90 days ago
100.0 % uptime
Today
QualityWise.ai Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Summer 23 Canada UAT Deployment Jul 6, 2023 04:30-14:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 31, 2023 - 11:42 EDT
Scheduled - SUMMARY:
Cloud Services Platform (CSP) UAT Environment Canada Region is scheduled to be upgraded with the Summer 23 Release.

VERSION:
CSP Summer 23

SCHEDULE:
Starting: July 6th, 2023 04:30 EST
Duration: 10 hours

SERVICE AVAILABILITY:
CSP Services will not be available during this period.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com
May 31, 2023 - 11:40 EDT
Summer 23 EU UAT Deployment Jul 7, 2023 13:00-23:00 EDT
SUMMARY:
Cloud Services Platform (CSP) UAT Environment EU Region is scheduled to be upgraded with the Summer 23 Release.

VERSION:
CSP Summer 23

SCHEDULE:
Starting: July 7th, 2023 13:00 EST
Duration: 10 hours

SERVICE AVAILABILITY:
CSP Services will not be available during this period.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com
Posted on May 31, 2023 - 11:42 EDT
Summer 23 NA UAT Deployment Jul 10, 2023 04:30-14:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 31, 2023 - 11:47 EDT
Scheduled - SUMMARY:
Cloud Services Platform (CSP) UAT Environment NA Region is scheduled to be upgraded with the Summer 23 Release.

VERSION:
CSP Summer 23

SCHEDULE:
Starting: July 10th, 2023 04:30 EST
Duration: 10 hours

SERVICE AVAILABILITY:
CSP Services will not be available during this period.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com
May 31, 2023 - 11:44 EDT
Summer 23 FDAG UAT Deployment NA Jul 11, 2023 01:00-08:00 EDT
SUMMARY:
Cloud Services Platform (CSP) FDAG UAT Environment NA Region is scheduled to be upgraded with the Summer 23 Release.

VERSION:
CSP Summer 23

SCHEDULE:
Starting: July 11th, 2023 01:00 EST
Duration: 7 hours

SERVICE AVAILABILITY:
CSP FDAG Services will not be available during this period.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com
Posted on May 31, 2023 - 11:47 EDT
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Summer 23 BETA Deployment NA
Completed - The scheduled maintenance has been completed.
Jun 5, 15:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:30 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 31, 11:35 EDT
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Scheduled Upgrade for TrackWise Digital’s FDAG PROD Environment NA Region to CSP Spring 23 MR 0.2
Completed - The scheduled maintenance has been completed.
Jun 1, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 22:00 EDT
Scheduled - SUMMARY:
TrackWise Digital’s FDAG PROD Environment NA Region is scheduled to be upgraded with CSP Spring 23 MR 0.2

VERSION:
FDA Gateway CSP Spring 23 MR 0.2

SCHEDULE:
Starting: May 31, 2023 10:00 PM EST (5:00 PM GMT)
Duration: 4 hours

SERVICE AVAILABILITY:
The FDA Gateway PROD environment will be unavailable from 10PM EST to 2AM EST on Wednesday, May 31, 2023. The Production environment will be undergoing deployment activities for a Trackwise Digital patch release during this time. Submissions to the FDA Gateway should be paused during this downtime.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com
May 26, 02:59 EDT
May 31, 2023
Scheduled Upgrade for TrackWise Digital’s FDAG UAT Environment NA Region to CSP Spring 23 MR 0.2
Completed - The scheduled maintenance has been completed.
May 31, 02:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:00 EDT
Scheduled - SUMMARY:
TrackWise Digital’s FDAG UAT Environment NA Region is scheduled to be upgraded with CSP Spring 23 MR 0.2

VERSION:
FDA Gateway CSP Spring 23 MR 0.2

SCHEDULE:
Starting: May 30, 2023 10:00 PM EST (5:00 PM GMT)
Duration: 4 hours

SERVICE AVAILABILITY:
The FDA Gateway UAT environment will be unavailable from 10PM EST to 2AM EST on Tuesday, May 30, 2023. The Test environment will be undergoing deployment activities for a Trackwise Digital patch release during this time. Submissions to the FDA Gateway should be paused during this downtime.

CUSTOMER ACTION:
No action need be taken by the customer. Release notes are available from the community portal.
https://spartasystems.force.com/customercommunity/s/

NOTE:
If you have any questions please reach out to Sparta Systems Customer Support.
subscriptioncare@spartasystems.com
May 26, 02:56 EDT
May 30, 2023
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

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