Salesforce multiple production orgs are down

Incident Report for Honeywell

Resolved

All impacted customers are now able to access TWD

Posted Oct 01, 2024 - 10:29 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 01, 2024 - 10:27 EDT

Monitoring

Few Customers are now able to access TWD, waiting for other customers to confirm.

Posted Oct 01, 2024 - 06:24 EDT

Identified

The issue has been identified by Salesforce and they have engaged Mutiple teams to resolve the issue

Posted Oct 01, 2024 - 06:16 EDT

Investigating

Salesforce multiple production orgs are down. Message from Salesforce "We are aware of a performance degradation incident impacting Salesforce Core services across multiple instances. Multiple teams are engaged to mitigate the impact"

Posted Oct 01, 2024 - 06:01 EDT

This incident affected: EU Region - Production Environment (TrackWise Digital).